"I've come to the frightening conclusion that I am the decisive element in the classroom. My personal approach creates a climate. My daily mood makes the weather. As a teacher, I possess tremendous power to make a child's life miserable or joyous. I can be the tool of torture or an instrument of inspiration. I can humiliate or humor. Hurt or heal. In all situations, it is my response that decides whether a crisis will be escalated or de-escalated and a child humanized or de-humanized."
- Haim Ginott, clinical psychologist, child therapist, educator, and author